Shipping policy
Shipping Policy
Last updated: August 2026
Thank you for choosing Everlight. Below you will find all the information regarding the preparation, shipping, and delivery of your order.
Processing Times
-
All orders are processed within 1 to 3 business days following payment confirmation.
-
Orders are not prepared or shipped during weekends or public holidays.
-
Should any exceptional delays occur, we will notify you as soon as possible.
Delivery Times
-
Once your order has shipped, delivery typically takes between 5 and 10 business days, depending on the destination and the courier service.
-
The indicated times are purely estimates and may vary due to circumstances beyond our control, such as customs inspections, weather conditions, periods of high demand, or courier delays.
Shipping Costs
-
Shipping is completely free for all orders.
-
Any promotions regarding free shipping do not affect statutory rights.
Order Tracking
-
As soon as your order is shipped, you will receive an email containing the available information to monitor its delivery.
Delivery Address
-
It is the customer's responsibility to verify that the shipping address provided is correct and complete.
-
Everlight is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
Delivery Delays
-
While we strive to meet the indicated timeframes, Everlight cannot guarantee an exact delivery date and is not responsible for delays caused by couriers, customs authorities, or other events outside of our control.
Contact Information
-
For any questions regarding the shipping of your order, you can contact us at: support.everlight@gmail.com